Help Center Help Center home page
Submit a request
Sign in
  1. Help Center
  2. Platform Documentation
  3. Guest WiFi FAQs

Guest WiFi FAQs

Frequently Asked Questions

  • What is Social Login?
  • What is a Service Profile?
  • What is a MAC address?
  • What is an identification PIN?
  • Who is the end-user?
  • What is a Default Profile?
  • What is an Access Point?
  • Do I have to be connected to test the "Coupons" application?
  • Does Cloud4Wi support bandwidth management?
  • Is it possible to create an external link in the App Bar?
  • Is it possible, at any level, to delete a system user?
  • Can a user account created through Social Login be bounded to a Service Profile?
  • Why do I need to use Service PINs? How can I use them?
  • What happens when assigning a Service Profile to an end-user?
  • Why should I set a Default Profile (Auto-provisioning) in my Venue?
  • I am not able to see the App Bar in the Splash Portal preview. Why?
  • Is my router compatible with DD-WRT and Cloud4Wi?
  • Splash Portal: how can I change the logo on the top of the page?
  • Splash Portal: the end-user is not able to open external links
  • Splash Portal: I see a different portal from the expected one
  • Splash Portal: I’m redirected to “cloud4wiredirect.com”
  • My WiFi router runs OpenWrt. Is this firmware supported by Cloud4Wi?
  • What benefits do end-users get once finishing registration in the Splash Portal?
  • What username is assigned to the end-user that registered for the service?
  • What Location Profiles will be available to a Venue was just created?
  • What is the difference between the Organization and the Locaiton Manager?
  • What is the difference between Service PIN and Identification PIN?
  • Is it possible to change the username for a registered end-user, at a later time?
  • Can an end-user register using a foreign mobile phone number?
  • Can end-users access the service in all Venues belonging to a Tenant?
  • «
  • ‹
  • 1
  • 2
  • 3
  • 4
  • ›
  • »
Help Center
English (United States) English (United Kingdom) Italiano