Cloud4Wi and Cisco DNA Spaces

CLIENT EXPECTATION

CISCO DNA SPACES

ClOUD4WI

Flexibility in customer data and consent collection according to company's guidelines

• Limited login options available
• Limited opt-ins available:
  • Privacy Policy
  • Terms of Use
• Collection and processing of predefined customer data regardless of the opt-ins

• Support for a variety of login options and data validation methods
• Full customization of opt-ins:
  • Default opt-ins (Privacy Policy, Terms of Use, Marketing)
  • Customizable, optional opt-ins (ex. Profiling, Location tracking)
• Data processing based on the specific customer opt-ins
• Customizable data retention policies by location

Profile customers based on their on-site behavioral characteristics

• Creation of filters based on single customer tags

• Creation of dynamic audiences based on customer attributes and historical on-site behaviors

Enhance WiFi onboarding experience in brick-and-mortar locations

• Limited out-of-the-box marketing tools available:
  • Feedback
  • Offer
  • Advertising
  • Video

• Publication of smart content with out-of-the-box marketing tools:
  • Survey
  • Offer
  • Advertising
  • Interstitial video
  • Landing pages
• Publication of custom web applications or external content
• Seamless WiFi onboarding through a mobile app, QR code, web form

WiFi onboarding experience specific for branch offices:

• Sponsor validation
• Shared password validation
• Onboarding via Kiosk

• Pay-per-use service support with online payments
• Definition of premium services based on time or traffic allowance

• No ready-to-use integrations
• No custom integrations services

• Rich set of APIs and webhooks
• Ready-to-use integrations with Salesforce Sales Cloud and Marketing Cloud, Mail Chimp
• Creation of custom integrations with the support of the Cloud4Wi team

PARTNER EXPECTATION

CISCO DNA SPACES

ClOUD4WI

Offer branded, managed WiFi services

• No support for MSP business model

• Dashboard for the management of multiple clients in compliance with GDPR (no access to customer data)
• Branding of the services (URLs, look and feel, end-customer agreements, and more)
• Creation of tailored service editions