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  3. Guest WiFi FAQs

Guest WiFi FAQs

Frequently Asked Questions

  • How can I check the session of my network?
  • Is it possible to integrate other CRM softwares with Cloud4Wi?
  • Is there a limitation on the number of Venues I can create?
  • Can I change the name of my Tenant?
  • How do I update Cloud4Wi to the latest software release?
  • How do I setup my device, is there any guide?
  • Do I need any technical knowledge or configuration to start using Cloud4Wi?
  • What do I need to start using Cloud4Wi?
  • How can we allow a flexible number of concurrent users in a given time? Do they have to purchase the full year when it’s only necessary for an individual event?
  • Do you offer any type of training?
  • What about Outbound SMS?
  • What is Cloud4Wi?
  • Can I pay with a platform other than PayPal?
  • Is it possible to customize the Cloud4Wi Dashboard URL with a custom domain?
  • I want to create a background image for the header on my Splash Portal. What is the recommended size for the image?
  • How do I configure my firewall to allow traffic to/from the Cloud4Wi platform?
  • How can I add a SysLog server to my system?
  • My customer cannot see the "Logout" option on the Splash Portal, why?
  • Can end-users access content and external links in pre-authentication mode?
  • Is it possible to set an application to be managed only by the Tenant and not by Venue Managers?
  • I configured Social Login through the Cloud4Wi Dashboard, but end-users are not able to log in. Why?
  • Why in Nearby and Nearby Lite applications, end-users are only able to see a static map?
  • I cannot see today's Analytics, why?
  • Who is a Venue Manager?
  • What is the ‘On-Net’ option for the Venue?
  • What is a Venue?
  • What does "Tenant" mean?
  • Who is a system user?
  • What is a Splash Portal template?
  • What is the Splash Portal?
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