Platform feature summary

  • Updated

 

FEATURES BENEFITS DESCRIPTION
Built-In RADIUS Efficiently manage user authentication, authorization, and accounting processes, eliminating the necessity for a standalone RADIUS server

  • Standard RADIUS Authentication, Authorization, and Accounting (AAA)

  • Authentication support for Captive Portal, Passpoint, WPA2-Enterprise and RADIUS-based PPSK*

  • RadSec support

  • MAC authentication

  • Advanced use cases, like cloud-based client deauthentication, by leveraging network vendors’ APIs
Policy Management Define the internet access policies to use your WiFi
  • User-level policy assignment
  • Automatic policy provisioning based on onboarding location
  • Session time or traffic volume limits
  • Automatic self-renewal of service allowance (time or traffic) or consumption based policies with expiration
  • Self-provisioning via access codes
  • Support for pay-per-use services with third-party payments systems (e.g. PayPal)
  • Control over plan max/min bandwidth enforced via RADIUS
  • Support for multiple concurrent devices on a single user account
  • Enforcement of access gateway policies to the user sessions
IdP Services Easily create, store, and manage identities of WiFi users

  • Built-in management of users and network credentials

  • Connectors with multiple external identity repositories via SAML (Google Workspace, Azure AD, Okta, Auth0, etc. and Social Networks SSO)
Captive Portals Onboard WiFi users on premises with a corporate-branded captive portal 

  •  Fully customizable captive portal look and feel via an intuitive interface or via advanced tools (e.g. custom CSS)

  • Customizable success page redirect

  • Multilingual support and content localization

  • Multiple registration and authentication options (SSO via social accounts, Cloud IdPs via SAML 2.0, passwordless access with customizable forms, account registration with credentials, access via OTPs)

  • Verification of users’ email, phone number and age

  • Template-based, bulk provisioning by group of locations

  • Onboarding workflow with internal sponsors

  • Seamless Passpoint onboarding workflow

  • Onboarding journey customizable with interstitial surveys, custom pages with CTA, custom web apps

  • Communication messages (email, SMS) at sign-up or every very authentication
PPSK Automate the complete lifecycle management of thousands of PPSKs—
from creation to deactivation
  • Password-free self-onboarding
  • Self-service portal
  • Guest access through PPSK and captive portal
  • Automated PPSK activation and deactivation
WiFi Mobile SDK Integrate Cloud4Wi WiFi SDK into your iOS or Android app for seamless in-app services, even without cellular coverage

  • Passpoint and WPA2-Enterprise profiles provisioning

  • Rich SDK methods to handle lifecycle of WiFi service

  • Native for Android and iOS

  • Customizable onboarding experiences
Online Onboarding Portals Onboard WiFi users via email, QR code, etc., even before their location visit

  • Passpoint profiles provisioning

  • Fully customizable web portal

  • Tailored onboarding workflows (forms, opt-ins, consents, contact verification)

  • SSO via social accounts or corporate directories

  • Seamless integration into existing onboarding workflows with support for user attributes (e.g. via URL parameters)

  • Communication messages (email, SMS) at sign-up or every authentication

  • Short portal URL for easy delivery via any channel (email, SMS) or embedded in QR codes
Passpoint Provide an automatic, secure WiFi access in your locations

  • Configuration of Hotspot 2.0 parameters (domain name, friendly operator name, RCOIs, etc.)

  • API for WiFi profile generation to enable custom onboarding

  • Dynamic URL for direct WiFi profile download

  • Multi-channel onboarding: captive portal, WiFi SDK, online onboarding portal
WBA OpenRoaming Dramatically increase the WiFi adoption in your locations and/or deliver automatic, secure WiFi access globally

  • Access Network Provider (ANP) broker

    - Trusted RadSec entity in the OpenRoaming federation

    - Dynamic discovery of IDPs

    - IDP filtering capabilities

  • Identity Provider (IDP) services

    - Possibility to issue sub WBAIDs

    - Dedicated identity domains

    - Provisioning of OR-enabled profiles (via multiple channels and APIs)

    - Authentication of users while roaming on third-party OR networks

     
Service Assurance Monitor the WiFi services across your locations to identify and troubleshoot authorization issues, network issues or misconfigurations inventory misalignment with external network management systems

  • RADIUS authentication and errors logs

  • Detection of anomaly WiFi service usage trends

  • Issues detection for location-based activity

  • Key service health KPIs, including portal loading time and disconnection reasons

  • API-based network inventory assurance tool
Service Analytics Understand the WiFi usage across multiple locations
  • Filtering and breakdown by location, time period, and user source
  • Metrics: active users, connection traffic, connection duration, authorization method
  • Distribution analysis of key metrics across time and location
  • Statistical distribution of key metrics
  • Data exports available in CSV format
  • Comparison of metrics across locations using the Custom Reports tool

 

 

Centralized Management

FEATURES BENEFITS DESCRIPTION
User Management & Analytics Effortlessly manage and gain a comprehensive understanding of WiFi users

  • Built-in user database

  • Comprehensive user profile with events and connection history

  • Runtime or scheduled user data export, including FTP options

  • User analytics

    - Filtering and breakdown by location, period, user source

    - Metrics: sign-ups, opt-ins, collected attributes, contacts (emails/phones), validated contacts, acquisition source, demography (age, gender), geography (country, language), device (models, OS)

    - Data exports available in CSV format

    - Comparison of user profile metrics across locations using the Custom Reports tool
Data Compliance Mitigate data compliance risk globally
  • Personalization and localization of privacy policy, terms of use, marketing, and any other custom opt-in
  • Customizable opt-in agreements
  • Parametric data retention periods
  • Implementation of data processing rules conditional to consent
  • Fulfillment of Data Subject Access Requests via self-care portal (MyData Portal)
  • Flexible parameter configuration with the required geographical granularity (location, country, region, etc.)
Dashboard For Enterprises Centrally configure and manage WiFi services across multiple locations from a single pane of glass
Dashboard For Partners Centrally configure and manage WiFi services for multiple client accounts from a single pane of glass
  • Intuitive, central management of multiple client accounts form a single account
  • Aggregated analytics across different managed client accounts
  • Multi-level and role-based management per client account
  • Multiple managers per MSP account
  • White label option (agreements,branding, etc.)
  • Data Processor mode to protect privacy and security of managed customer' data

 

 

Network Adaprters & Interfaces

FEATURES BENEFITS DESCRIPTION
Network Adapters & Interfaces Normalize WiFi access management across multiple network vendors and deployments to protect the WiFi investments

Leading WiFi manufacturers supported:

  • Aruba
  • Cisco
  • Cisco Meraki
  • Commscope
  • Extreme Networks
  • Fortinet
  • Huawei
  • Mist
  • Ubiquity
  • Full list here

 

 

Integrations

FEATURES BENEFITS DESCRIPTION
APIs Integrate with third-party platform
Webhooks Send real-time notifications about on-premise events
  • Webhooks for triggering network related events (authorizations)
  • Webhooks for triggering onboarding related events (sign-up, contact 
    validation, double opt-ins, etc..)
  • Webhooks for triggering classified events
Connectors Effortlessly integrate with third-party platforms using ready-to-use connectors
  • Visitor management systems
  • Marketing automation platforms
  • CRM, CDP
  • Advertising
  • Data warehouses
  • Messaging tools
  • Booking and appointment management applications
  • Event management applications
  • Property management systems
  • Any custom integration

 

FEATURES BENEFITS DESCRIPTION
Events Classifier Transform WiFi events into real-time on-premise user behaviors

  • Arrive at a location

  • Enter in a zone

  • Dwell in a location/zone

  • Leave a location
Segment Builder Dynamically group WiFi users into segments based on their on-premise behavior
  • Filter by demographics (age, gender, etc.) and behaviors (visited locations, average visit time, etc.)
  • Filter by past behaviors in specific periods (e.g., WiFi users who visited a specific location within a given timeframe)
  • Combination of multiple rules and rule groups
  • Dynamic and automatic removal or addition of WiFi users based on matching rules
Real-time Messaging Trigger real-time messages to WiFi users based on their on-premise behavior

  • Multiple triggers: sign-up, arrive, dwell, and leave a location

  • Multiple channels: email (with option to use custom SMTP service) and SMS (e.g. via Twilio)

  • Customizable fully responsive email templates supporting multiple content blocks (text, image, button, divider, social, html)

  • Targeting based on WiFi users’ demographics and connection behaviors

  • Delivery of offers, coupons, surveys and custom content

  • Flexible delivery conditions and frequency options

  • Reports

 

 

 

Emails

Real-Time Location Services includes 4 Email Sends per Contact per Month. This means that at any given time, the total number of emails sent since the beginning of the month must be lower than 4 times the number of Contacts at that time.
Emails accounted in the limit include both marketing and transactional emails sent to Contacts (excluding account administration emails, such as password recovery)

For example, a Client with 1,500 Contacts can send up to 6,000 emails every month. 

If Clients need to exceed this allowance they can buy and configure an external commercial SMTP service and connect it to their account.

 

SMS

Clients have to configure their own Twilio gateway to be able to send SMS messages and they can send unlimited messages at their own expenses.

 

APIs

Usage of APIs is subject to our fair usage policy of 2000 Objects/Month per Subscription. Objects include any type of record exchanged via APIs or webhooks, including Users, Logs, Location and Access Points. API endpoints that retrieve aggregated analytics and metrics counts as a single object. 

For example, a customer with 100 WiFi Access Subscription would be allowed 200,000 objects per month. 

The volume of transferred objects will be monitored on a monthly basis. If Clients exceed this allowance in the previous month, they can purchase additional Overage Subscriptions to extend the overall limit of max objects/month. If they do not extend the allowance, a hard threshold on the API rate will be enforced.

 

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